Skip to main content
EMN39
Participant
May 3, 2020 12:21 PM UTC
Answered

Unable to enable co-editing in Adobe XD

Hi, I'd like to to share my document and work together with other people. I can invite others, but I cannot enable collaborate & co-edit because there was no that option in my XD:

So, my friend created the file, and he has the option to enable co-edit.

My XD has the notification only "Introducing Co-edit" but I can't click, scroll, whatsoever to enable the co-editing. How to fix this?

 

Thanks

{Renamed By MOD}

This topic is closed to new replies. Start a new post to keep the conversation going.
elainecc
elaineccCorrect answer
Participating Frequently
May 4, 2020 6:25 PM UTC

Hi there! It looks like you're at a very small screen resolution, likely lower than our minimum screen recommendation. Please change your zoom level on Windows to a smaller percentage - the enable coediting button should be at the bottom of the screen you're showing. It only shows once, so once you click on it for any document, it should be higher up on the screen for you to select on your original zoom settings.

View reply

4 replies

elainecc
elaineccCorrect answer
Participating Frequently
May 4, 2020 6:25 PM UTC

Hi there! It looks like you're at a very small screen resolution, likely lower than our minimum screen recommendation. Please change your zoom level on Windows to a smaller percentage - the enable coediting button should be at the bottom of the screen you're showing. It only shows once, so once you click on it for any document, it should be higher up on the screen for you to select on your original zoom settings.

Translate
    EMN39Author
    Participant
    May 8, 2020 8:55 AM UTC

    Thanks, Elaine for giving the answer.

     

    I tried to change the zoom level by pressing (ctrl + -) , but nothing happens.. Usually this does the trick.

    Do you know how to change the zoom level?

     

    Thanks

    Translate
    elainecc
    elainecc
    Participating Frequently
    May 8, 2020 5:00 PM UTC

    Note that I am not talking about the zoom level in the document; I am talking about the zoom level set in your your system display settings.

    Translate
    Rishabh_Tiwari
    Rishabh_Tiwari
    Legend
    May 4, 2020 2:42 PM UTC

    Hi there,

     

    Sorry to hear about the trouble. I'd request if you can share a few more details like:

     

    1. A screenshot of the About XD info page.
    2. Is this happening with a specific file or multiple files?
    3. Please ensure that all the collaborators have the latest version of Adobe XD which is 28.7.
    4. You can also refer to this help article: https://helpx.adobe.com/xd/help/collaborate-coedit-designs.html

     

    Regards

    Rishabh

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices