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loyol_-T
Participant
May 5, 2022 3:00 PM UTC
Answered

Unable to export Design Asset in Adobe XD

I tried exporting my assets from my XD file by selecting all the assets and clicking on the "Download" button but it gave an error saying the program couldn't be downloaded. 

 

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    Ranjitha HR
    Ranjitha HRCorrect answer
    Community Manager
    May 6, 2022 4:36 AM UTC

    Hi @loyol_-T Hope you are doing well.

    Thanks for reaching out and sorry for delay in response.I have tried the same scenario on Win10 platform but couldn't able to reproduce the issue so could you please try update XD to the latest version available in CCD and check if you are able to reproduce the same and also please share the below details to investigate more.
    1.Version of the XD installed on your machine.

    2.OS details.
    3.It is with the same file or all the files.

    Thanks for your patience!

    Regards,
    Ranjitha


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    1 reply

    Ranjitha HR
    Community Manager
    Ranjitha HRCommunity ManagerCorrect answer
    Community Manager
    May 6, 2022 4:36 AM UTC

    Hi @loyol_-T Hope you are doing well.

    Thanks for reaching out and sorry for delay in response.I have tried the same scenario on Win10 platform but couldn't able to reproduce the issue so could you please try update XD to the latest version available in CCD and check if you are able to reproduce the same and also please share the below details to investigate more.
    1.Version of the XD installed on your machine.

    2.OS details.
    3.It is with the same file or all the files.

    Thanks for your patience!

    Regards,
    Ranjitha


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