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gavinc94948270
gavinc94948270
Participant
January 12, 2022
Question

Unable to find Icon assets have gone missing in XD 47 version

  • January 12, 2022
  • 1 reply
  • 447 views

After updating XD this morning my team have been finding that random icon assets have suddenly dissapeared. This has happened accross most of our design files. 

 

All icons came from the same Illustrator icon library, but some icons have gone missing and some remain, makes no sense. Anyone else experiencing this? 

 

 

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    1 reply

    HARSHIKA_VERMA
    Community Manager
    HARSHIKA_VERMACommunity Manager
    Community Manager
    January 12, 2022

    Hi gavinc94948270,

     

    Thank you for reaching out and sorry to hear you're experiencing issue with your icon assets. Could you please share some screenshots for better understanding? Please also share the version of XD and the OS details.

     

    Does that happen with linked assets?

     

    We will try our best to help.

     

    Thanks,

    Harshika

    gavinc94948270
    gavinc94948270Author
    Participant
    January 13, 2022

    Hi Harshika, 

     

    Appreciate you getting back to me. 

    XD Version: 47.0.22.9

    OS: Mixed, my team have experienced the same on both Win10 and MacOS. 

     

    This is client work so I will have to use a discreet example: 

    Below is an example of what a component looked like before the update.

    And after the update: 

     

    As you can see, some icon assets have dissapered and some have reamined. There is not difference in how they were addded to the design, all icons are drawn from the same Ai icon library and in this case they are all part of a larger component.

     

    This is one example, it has occured on pretty much every page design we have and across multiple project streams and design files. As best we can tell, it would seem that any icon that was a compund shape was removed and icons that still had editable paths remained. So in any instance where an icon was edited or custom made, it remained, and instances of icons used straight from the client icon library have been removed. 

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