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정민224455555r95
Participant
January 4, 2023
Answered

Unable to find XD cloud files after leaving the company.

  • January 4, 2023
  • 1 reply
  • 293 views

Until June 2022, the company used xd for a fee, but when I logged in to use xd after leaving the company, there were no files I had worked on.

Where should I inquire? How to recover? Why?

 

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This topic has been closed for replies.
Correct answer HARSHIKA_VERMA

Hi @정민224455555r95,

 

Thank you for reaching out. I assume you've created those XD files from your Company account, and now you might be logging in with your Personal account. 

 

If yes, please check this article on Manual Asset Transfer which might help you. 

 

Let us know if that helps.

 

Thanks,

Harshika

 

 

1 reply

HARSHIKA_VERMA
Community Manager
HARSHIKA_VERMACommunity ManagerCorrect answer
Community Manager
January 4, 2023

Hi @정민224455555r95,

 

Thank you for reaching out. I assume you've created those XD files from your Company account, and now you might be logging in with your Personal account. 

 

If yes, please check this article on Manual Asset Transfer which might help you. 

 

Let us know if that helps.

 

Thanks,

Harshika

 

 

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