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정민224455555r95
Participant
Jan 4, 2023 3:36 PM UTC
Answered

Unable to find XD cloud files after leaving the company.

Until June 2022, the company used xd for a fee, but when I logged in to use xd after leaving the company, there were no files I had worked on.

Where should I inquire? How to recover? Why?

 

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Harshika Verma
Harshika VermaCorrect answer
Community Manager
Jan 4, 2023 5:12 PM UTC

Hi @정민224455555r95,

 

Thank you for reaching out. I assume you've created those XD files from your Company account, and now you might be logging in with your Personal account. 

 

If yes, please check this article on Manual Asset Transfer which might help you. 

 

Let us know if that helps.

 

Thanks,

Harshika

 

 

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1 reply

Harshika Verma
Community Manager
Harshika VermaCommunity ManagerCorrect answer
Community Manager
Jan 4, 2023 5:12 PM UTC

Hi @정민224455555r95,

 

Thank you for reaching out. I assume you've created those XD files from your Company account, and now you might be logging in with your Personal account. 

 

If yes, please check this article on Manual Asset Transfer which might help you. 

 

Let us know if that helps.

 

Thanks,

Harshika

 

 

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