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Participant
May 26, 2022
Question

Unable to get the option to update link in XD

  • May 26, 2022
  • 1 reply
  • 380 views

Our team has an intermittent issue when updating our designs, we sometimes don't get the option to update the link and are forced to create a new link. Often the previous link is referenced elsewhere so can be a pain for us, especially when changes are minor.
Are we missing something? We can't work out why most of the time we have the ability to update the link, while other times we have to create a new link.
TIA if you can shed some light on this subject!

 

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1 reply

AkinGn
Community Expert
Community Expert
May 26, 2022

Hi @Aidon24609901kiy1, I've seen an update issue in some past conversations but seems like issue has been resolved now, could you please share some more detail about the system you're using (mac or windows) so maybe someone else with more info can help? Thank you!

Participant
May 26, 2022

Thanks AkinGn,

We're using windows systems and regularly update our XD via creative cloud.

HARSHIKA_VERMA
Community Manager
Community Manager
June 28, 2022

Hi @Aidon24609901kiy1,

 

We are sorry for the delay in response. Are you able to resolve the issue? Please let us know if you need further assistance from us.

 

We would be happy to help.

 

Thanks,

Harshika