Skip to main content
B
Big problem
Participant
May 6, 2020
Answered

Unable to install Adobe XD

  • May 6, 2020
  • 1 reply
  • 1977 views

I have a biiiig problem with Adobe XD, it was installing and after, blocked, i deleted, and now, the app creative cloud think that i am installing XD but i'm not, so now i can't reinstall XD because it's installing forever...

 

{Renamed By MOD}

    This topic has been closed for replies.
    Correct answer Rishabh_Tiwari

    Hi there,

     

    Sorry to hear about the trouble. I would request if you can try re-installing after using Adobe Creative Cloud Cleaner tool: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

     

    Let us know if this helps or if you need any further assistance.

     

    Regards

    Rishabh

    1 reply

    Rishabh_Tiwari
    Community Manager
    Rishabh_TiwariCommunity ManagerCorrect answer
    Community Manager
    May 6, 2020

    Hi there,

     

    Sorry to hear about the trouble. I would request if you can try re-installing after using Adobe Creative Cloud Cleaner tool: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

     

    Let us know if this helps or if you need any further assistance.

     

    Regards

    Rishabh

    B
    Big problemAuthor
    Participant
    May 7, 2020

    B
    Big problemAuthor
    Participant
    May 7, 2020

    Thaank you for help, now it works

     

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices