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Participant
November 2, 2021
Question

unable to install Adobe XD

  • November 2, 2021
  • 2 replies
  • 265 views

I couldn't install Adobe XD on my mac, how can I fix this problem?

This topic has been closed for replies.

2 replies

Rishabh_Tiwari
Community Manager
Community Manager
November 3, 2021

Hi there,

 

Sorry to hear about the trouble. Please uninstall the CC app using the Adobe Cleaner Tool and then try re-installing Adobe XD. Please take a back-up of any existing cloud files if you have. Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

Community Expert
November 3, 2021

Hi,

have you tried to log out and re-enter your Adobe account?