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Dhairya gupta
Participant
Apr 17, 2020 7:49 AM UTC
Question

Unable to install Adobe XD and keep on getting repair error for CCDA on windows.

Every time I open my pc adove creative cloud required repair why ?? can some one tell me the exact solution and reason behind it. - 

system detail-

 

windows 10 pro, home- 2020 updated

64 bit

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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4 replies

Sjaani
Community Expert
Community Expert
Apr 17, 2020 9:46 AM UTC

Do you have the Creative Cloud installed or just XD?

That message box looks like it is suggesting you don't have the Creative Cloud Desktop installed.
You might find the CC Cleaner Tool helpful.
https://helpx.adobe.com/au/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

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Dhairya gupta
Participant
Apr 17, 2020 10:55 AM UTC

Yes I have installed creative cloud desktop and then install xd but see after repair creative cloud I have to install xd again every time.

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Harshika Verma
Community Manager
Community Manager
Apr 20, 2020 8:55 PM UTC

Hi Dhairya,

 

We are sorry to hear you're facing trouble installing Adobe XD. Would you mind switching to a different network? Please restart the machine and then try again?

 

Let us know if that helps.

 

Thanks,

Harshika

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