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Question

Unable to install Adobe XD on Android OS.

Forum|Forum|5 years ago
May 21, 2021
3 replies
444 views

OS: Android OS

Issue: An update from Adobe XD was not working. So I uninstalled Adobe XD on my Samsung Android mobile device, using the inbuilt uninstaller. Now I can not install a fresh copy of Adobe XD. It just won't work. I need it in order to view as close as possible the actual mobile experience on Android mobile. Help - what can I do?

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Community Manager

Community Manager

Hi Zubair,

Sorry for the trouble. In addition to what Gianvitulano suggested, please check out this help article: https://helpx.adobe.com/xd/user-guide.html/xd/system-requirements.ug.html.

Please feel free to update the discussion if you need further assistance from us.

We would be happy to help.

Thanks,

Harshika

Community Expert

Community Expert

Hi Zubair Murtaza,
do you still need help?

Community Expert

Community Expert

Hi Zubair Murtaza,
I might suggest you try clearing Google Play Store app cache and try downloading Adobe XD again.