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Question

Unable to install Adobe XD on MacBook Pro

Forum|Forum|3 years ago
April 20, 2022
1 reply
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I am unable to install XD on my MacBook Pro 10.15. I have the latest version and all requirements are checked. When I click 'Install' I get this error message. Not sure what the problem is now. Thank you for your help. Should I use a different browser?

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Jyoti Ranjan Behera

Community Manager

Community Manager

Hi there,

Sorry to hear about your trouble.
I would request if you can try re-installing after using Adobe Creative Cloud Cleaner tool: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Let us know if this helps or if you need any further assistance.

Regards
Jyoti Ranjan Behera

Rishabh