Skip to main content
Participant
June 25, 2021
Question

Unable to install plugin, error "you're disconnected"

  • June 25, 2021
  • 1 reply
  • 335 views

Hello. I'm using XD for work at work.

By the way, the plugin does not work in XD. The following message is displayed.

(It works great for creative apps.)

I thought it was a problem with our company's network, but other team members are using it well. 

Can I delete the XD plugin and reinstall it again? Or is there another way?

Or, can I know the XD plugin url?

 

※ Message : The connection has been disconnected. Check your internet connection.

 

 

{Renamed By MOD}

This topic has been closed for replies.

1 reply

Rishabh_Tiwari
Legend
June 25, 2021

Hi there,

 

Sorry to hear about the trouble. Please try the suggestions shared here https://community.adobe.com/t5/adobe-xd/extensibility-while-installing-plugin-in-xd-it-gives-error-quot-you-re-disconnected-quot/m-p/10890547?page=1#M22658 and let us know if this helps or if you need any further assistance.

 

Regards

Rishabh