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Participant
Feb 26, 2021 3:37 AM UTC
Answered

Unable to install plugins getting error "you are disconnected. check internet connection"

I can't update or download plugins, access cloud, etc. 

Help! 

I'm already on the latest version of XD. How do I resolve this? 

 

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Rishabh_Tiwari
Rishabh_TiwariCorrect answer
Legend
Feb 26, 2021 11:10 AM UTC

Hi there,

 

Sorry to hear about the trouble. Could you please try the suggestions shared here: https://community.adobe.com/t5/adobe-xd/extensibility-while-installing-plugin-in-xd-it-gives-error-quot-you-re-disconnected-quot/m-p/10890547?page=1#M22658

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

1 reply

Rishabh_Tiwari
Rishabh_TiwariCorrect answer
Legend
Feb 26, 2021 11:10 AM UTC

Hi there,

 

Sorry to hear about the trouble. Could you please try the suggestions shared here: https://community.adobe.com/t5/adobe-xd/extensibility-while-installing-plugin-in-xd-it-gives-error-quot-you-re-disconnected-quot/m-p/10890547?page=1#M22658

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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