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kimmywang
Participant
May 14, 2021 7:34 AM UTC
Question

Unable to install plugins in Adobe XD.

adobe xd cannot install the plugin

 

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7 replies

Harshika Verma
Community Manager
Harshika VermaCommunity Manager
Community Manager
May 14, 2021 6:02 PM UTC

Hi there,

 

Sorry to hear you are unable to install the plugins in XD. In addition to what our expert has asked, we would also like to know if you are getting any error messages while installing the plugin. Are you unable to install any plugin or is there a specific plugin that you're unable to install? Please ensure you're on the latest version of XD (XD 40).

 

You may try these steps which might help-

 

  • Quit Creative Cloud Desktop app and kill all related processes from the Task Manager/ Activity Monitor.
  • Sign out of XD and Creative Cloud Desktop.
  • Restart the machine.
  • Sign back in and try again.

 

Let us know if that helps. We'll try our best to help. 

 

Thanks,

Harshika

 

 

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kimmywangAuthor
Participant
May 17, 2021 1:59 AM UTC

There is no button to install the plugin

  

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italosan
Community Expert
italosanCommunity Expert
Community Expert
May 17, 2021 10:29 AM UTC

Hi, have you tried to access the plugins from the top menu? (Plugins -> Browse Plugins)

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    italosan
    Community Expert
    italosanCommunity Expert
    Community Expert
    May 14, 2021 10:22 AM UTC

    Hi, what version of Adobe XD are you using? Which plug-in can't you install?

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