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Ravikiran 5EC8
Participant
Jan 12, 2021 6:46 AM UTC
Answered

Unable to invite - field disabled

I am unable to invite my team to update the design. Attached is the screenshot. I have a license for Adobe for Teams. Can you please check why this field is disabled.

 
 
 

 

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    Harshika Verma
    Harshika VermaCorrect answer
    Community Manager
    Jan 27, 2021 1:01 AM UTC

    Hi Ravikiran,

     

    Apologize for the delay in response. If you are still experiencing the issue, we would request you to please connect with our enterprise team by initiating a chat with them using this link: https://helpx.adobe.com/contact/enterprise-support.cc.html

     

    If you are an admin then you can initiate a chat from the admin console, if not then contact your admin and ask them to create a case or start chat thru the admin console.

     

    Hope it helps.

     

    Thanks,

    Harshika

     

     

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    3 replies

    italosan
    Community Expert
    italosanCommunity Expert
    Community Expert
    Jan 12, 2021 11:07 AM UTC

    Hi, we're sorry you're having trouble with Adobe XD. What version of the software are you using? Does this error also occur with other files?

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      Harshika Verma
      Community Manager
      Harshika VermaCommunity ManagerCorrect answer
      Community Manager
      Jan 27, 2021 1:01 AM UTC

      Hi Ravikiran,

       

      Apologize for the delay in response. If you are still experiencing the issue, we would request you to please connect with our enterprise team by initiating a chat with them using this link: https://helpx.adobe.com/contact/enterprise-support.cc.html

       

      If you are an admin then you can initiate a chat from the admin console, if not then contact your admin and ask them to create a case or start chat thru the admin console.

       

      Hope it helps.

       

      Thanks,

      Harshika

       

       

      Translate
      Ravikiran 5EC8Author
      Participant
      Jan 12, 2021 6:59 AM UTC
       

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