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Participant
Jan 18, 2022 2:56 PM UTC
Answered

Unable to launch Adobe XD 47 on macOS Monterey after MAJ

Hi

I can no longer launch Adobe XD since my update. The application launches and closes too soon!

I uninstalled the old one, restarted my computer, then reinstalled new... nothing

My OS is MAc Monterey 12.1 and Adobe XD is 47.0.22.9.

 

For the other adobe app, all seem good but not on Adobe XD !

Please help me !

 

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    Pierre22710964luyaCorrect answer
    Participant
    Jan 18, 2022 4:49 PM UTC

    Thank's.

    I delete all my app and I clean all with Adobe Cleaner Tool

    Il re-install all  😅

     

    It's work !

    I hope never do that for the next update !

    3 replies

    Rishabh_Tiwari
    Legend
    Jan 18, 2022 3:28 PM UTC

    Hi there,

     

    Sorry to hear about the trouble. Please try uninstalling the XD application using the Adobe Cleaner Tool and then re-install and let us know if this helps or if you need any further assistance.

     

    Regards

    Rishabh

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    Pierre22710964luyaAuthorCorrect answer
    Participant
    Jan 18, 2022 4:49 PM UTC

    Thank's.

    I delete all my app and I clean all with Adobe Cleaner Tool

    Il re-install all  😅

     

    It's work !

    I hope never do that for the next update !

    Translate
    Rishabh_Tiwari
    Legend
    Jan 18, 2022 6:44 PM UTC

    Glad to hear that! Feel free to reach out if you have any other questions or issues. 

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