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Participant
May 10, 2020
Question

Unable to launch Adobe XD on Windows 10

  • May 10, 2020
  • 1 reply
  • 488 views

Hey, I cannot launch Adobe XD, I already tried different ways to solve the problem, but none of it helped.

 

I always get the following error event. 

The server Adobe.CC.XD_28.8.12.1_x64__adky2gkssdxte!App did not register with DCOM within the required timeout.

Is there another way to solve the issue?

 

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1 reply

Rishabh_Tiwari
Legend
May 11, 2020

Hi there,

 

Sorry to hear about the trouble. Could you please try the solution shared in this article: https://helpx.adobe.com/xd/kb/adobeXD-launches-into-white-screen-on-windows.html

 

If that doesn't help, please try booting the system into Safe Mode (https://support.microsoft.com/en-in/help/12376/windows-10-start-your-pc-in-safe-mode) and check if you are able to launch the application.

 

Regards

Rishabh