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Participant
Sep 20, 2021 4:26 AM UTC
Question

Unable to launch XD

Hello, I've uninstalled and reinstalled XD twice, including using the creative cloud cleaner tool but I keep getting the same error where I'm unable to launch XD. Please help.

 

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    2 replies

    ying erAuthor
    Participant
    Sep 20, 2021 4:52 AM UTC

    right i completely uninstalled once more with the CC cleaner tool as well as restarted my laptop and i can launch it now without the error.

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    Community Expert
    Sep 20, 2021 11:17 AM UTC

    Hello Ying Er,

    I found a thread with a problem similar to yours: Error 5719 while opening Adobe XD

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    Giancarlo Vitulano