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Y
ying er
Participant
September 20, 2021
Question

Unable to launch XD

  • September 20, 2021
  • 1 reply
  • 329 views

Hello, I've uninstalled and reinstalled XD twice, including using the creative cloud cleaner tool but I keep getting the same error where I'm unable to launch XD. Please help.

 

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    1 reply

    Y
    ying erAuthor
    Participant
    September 20, 2021

    right i completely uninstalled once more with the CC cleaner tool as well as restarted my laptop and i can launch it now without the error.

    G
    Community Expert
    gianvitulanoCommunity Expert
    Community Expert
    September 20, 2021

    Hello Ying Er,

    I found a thread with a problem similar to yours: Error 5719 while opening Adobe XD

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