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simplymushy
Participant
Dec 9, 2020 11:55 AM UTC
Answered

Unable to link all my cloud documents after Version Upgrade

After I updated my Adobe XD to the latest version just now, all cloud documents and recently used files are gone. The shared links can still be loaded but all files are gone. Please help~

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    Rishabh_Tiwari
    Rishabh_TiwariCorrect answer
    Legend
    Dec 10, 2020 8:04 PM UTC

    Hi there,

     

    Sorry to hear about the trouble. Please ensure that you are signed in with the correct Adobe ID. If you are already signed in, please check if you are able to see the files here: https://assets.adobe.com/cloud-documents

     

    Regards

    Rishabh

    1 reply

    Rishabh_Tiwari
    Rishabh_TiwariCorrect answer
    Legend
    Dec 10, 2020 8:04 PM UTC

    Hi there,

     

    Sorry to hear about the trouble. Please ensure that you are signed in with the correct Adobe ID. If you are already signed in, please check if you are able to see the files here: https://assets.adobe.com/cloud-documents

     

    Regards

    Rishabh

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