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simplymushy
simplymushy
Participant
December 9, 2020
Answered

Unable to link all my cloud documents after Version Upgrade

  • December 9, 2020
  • 1 reply
  • 312 views

After I updated my Adobe XD to the latest version just now, all cloud documents and recently used files are gone. The shared links can still be loaded but all files are gone. Please help~

    This topic has been closed for replies.
    Correct answer Rishabh_Tiwari

    Hi there,

     

    Sorry to hear about the trouble. Please ensure that you are signed in with the correct Adobe ID. If you are already signed in, please check if you are able to see the files here: https://assets.adobe.com/cloud-documents

     

    Regards

    Rishabh

    1 reply

    Rishabh_Tiwari
    Community Manager
    Rishabh_TiwariCommunity ManagerCorrect answer
    Community Manager
    December 10, 2020

    Hi there,

     

    Sorry to hear about the trouble. Please ensure that you are signed in with the correct Adobe ID. If you are already signed in, please check if you are able to see the files here: https://assets.adobe.com/cloud-documents

     

    Regards

    Rishabh

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