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Jas230667456fk9
Participant
February 8, 2022
Question

Unable to load Adobe XD UI fonts

  • February 8, 2022
  • 5 replies
  • 564 views

The UI fonts are not showing on my sidebar. I've reinstalled XD but it's still happening. Any reason why the UI fonts are not showing? How do I fix this? 

 

 

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    5 replies

    Jas230667456fk9Author
    Participant
    February 9, 2022

    Hi I've run the log - AdobeLogs_20220209_144437_936-mac-GS.zxp

    Thank you for your help. 

    Rishabh_Tiwari
    Rishabh_Tiwari
    Legend
    February 9, 2022

    Hi there,

     

    Sorry to hear about the trouble. Please uninstall XD using the Adobe Cleaner Tool and then re-install and if it still doesn't work, please share the details asked by Italosan, we'll try our best to help you with it.

     

    Regards

    Rishabh

    Jas230667456fk9Author
    Participant
    February 9, 2022

    Thank you for for your replay. I've done that for XD but it's still happening after I restart my mac. My OS is - Big Sur - 11.6.2. 

    Thank you. 

    Rishabh_Tiwari
    Rishabh_Tiwari
    Legend
    February 9, 2022

    Could you please share the version of XD and system logs using the Adobe Log Collector Tool so that we can escalate this further.

     

      italosan
      Community Expert
      italosanCommunity Expert
      Community Expert
      February 9, 2022

      Hi, what OS are you running Adobe XD on?

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