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Participant
Feb 8, 2022 10:37 PM UTC
Question

Unable to load Adobe XD UI fonts

The UI fonts are not showing on my sidebar. I've reinstalled XD but it's still happening. Any reason why the UI fonts are not showing? How do I fix this? 

 

 

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    5 replies

    Participant
    Feb 9, 2022 2:58 PM UTC

    Hi I've run the log - AdobeLogs_20220209_144437_936-mac-GS.zxp

    Thank you for your help. 

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    Rishabh_Tiwari
    Legend
    Feb 9, 2022 11:33 AM UTC

    Hi there,

     

    Sorry to hear about the trouble. Please uninstall XD using the Adobe Cleaner Tool and then re-install and if it still doesn't work, please share the details asked by Italosan, we'll try our best to help you with it.

     

    Regards

    Rishabh

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    Participant
    Feb 9, 2022 12:24 PM UTC

    Thank you for for your replay. I've done that for XD but it's still happening after I restart my mac. My OS is - Big Sur - 11.6.2. 

    Thank you. 

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    Rishabh_Tiwari
    Legend
    Feb 9, 2022 1:11 PM UTC

    Could you please share the version of XD and system logs using the Adobe Log Collector Tool so that we can escalate this further.

     

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    italosan
    Community Expert
    Community Expert
    Feb 9, 2022 11:20 AM UTC

    Hi, what OS are you running Adobe XD on?

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