Unable to login on Adobe XD

Since windows added KB5014699 update, our Adobe XD won't login on our school network.

We enter email address and then you just get a blank screen and it gets stuck. Remove the update and it works perfectly well.

Can anybody suggest anything? We are on the lastest version of XD and it is on a fresh install.

We've tried to stop the update installing but it keeps going on so need a workaround.

Thanks in advance
Steve

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Correct answer Rishabh_Tiwari

Hi @Stephen250439856fb5 ,

Sorry to hear about the trouble. If you have an enterprise account, please ask your administrator to log a ticket by following the steps shared here.

Regards

Rishabh

Correct answer

Community Manager

Sorry to hear about the trouble. If you have an enterprise account, please ask your administrator to log a ticket by following the steps shared here.

Regards

Rishabh

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