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alphagamer7
Participant
Dec 1, 2019 5:19 PM UTC
Answered

Unable to open Adobe XD file

Unable to view the Adobe XD file, when I download. How do I open the following file in Adobe XD with artwork, interactions, META-INF etc??

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user1732278Correct answer
Adobe Employee
Dec 2, 2019 4:17 AM UTC

Hello AlphaGamer,

 

We are sorry to hear you're facing trouble. I think some problem with the unzipping. Please rename the file with the .xd eg: complete_scr.xd.

If this does not solve your problem please forward me the file so we can investigate.

 

Regards,

Arpitha,

Adobe XD

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3 replies

Adobe Employee
user1732278Correct answer
Adobe Employee
Dec 2, 2019 4:17 AM UTC

Hello AlphaGamer,

 

We are sorry to hear you're facing trouble. I think some problem with the unzipping. Please rename the file with the .xd eg: complete_scr.xd.

If this does not solve your problem please forward me the file so we can investigate.

 

Regards,

Arpitha,

Adobe XD

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    rachel25141376eupk
    Inspiring
    Jul 12, 2022 10:07 AM UTC

    Solution Ensure that you have installed the latest versions of the Creative Cloud desktop app and the XD app. Restart your computer. Wait until the Creative Cloud icon appears in the Windows taskbar or the macOS menu bar.

     

    Regards,

    Rachel Gomez

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      alphagamer7Author
      Participant
      Jul 12, 2022 10:11 AM UTC
      Thanks for replying so quickly! --
      Athif Shaffy
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