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Annika5CF8
Participant
July 27, 2021
Question

Unable to open file in XD (Error: 86)

Hi,

my XD file doesn't open anymore. Checked on different computers, Mac and Windows. Same everywhere. It is a local file no cloud file. I have the file on my harddisk and as mirror on my external device. Same problem on both devices. I read here that more people had that problem. Did somebody already solve the problem? 

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    6 replies

    Community Manager
    Madhumati chitapurCommunity Manager
    Community Manager
    July 27, 2021

    Hi there,

     

    We are sorry to hear you're having trouble while opening an XD file. If it's a local file, please try the steps suggested in this post: https://community.adobe.com/t5/adobe-xd/unable-to-open-the-local-file-in-xd-getting-error-86/td-p/10...

     

    Let us know if that helps.

     

    Thanks,

    Madhumati

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    Annika5CF8Author
    Participant
    July 27, 2021

    Hi Madhumati,

    unfortunately that doesn't help... same error with new user.

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    Annika5CF8Author
    Participant
    July 27, 2021

    Is there a chance to fix the file?

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