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laurajanegreggs
Participant
February 3, 2022
Question

Unable to open published link from XD (2weeks)

  • February 3, 2022
  • 1 reply
  • 604 views

XD - Share Mode:

494 Error:

I have to copy link and goto browser as separate action.

When I click the link in XD it launches my browser (chrome) and infinitely loops between adobe login pages. If the loop does stop reeling, I input my login details, and it loops me around in circles n that too.

I have uninstalled and reinstalled chrome, I have logged out of everything and back in again, I have cleared all my cashes. Nothing works. Its frustrating.

 

 

{Renamed By MOD}

This topic has been closed for replies.

1 reply

Rishabh_Tiwari
Community Manager
Community Manager
February 3, 2022

Hi there,

 

We're so sorry to hear about the trouble. Will it be possible for you to share the link with us? If yes, you can either share the link here or through DM by clicking on my name. We'll also need the version of XD and OS, we'll try our best to assist you with this.

 

Regards

Rishabh

Participant
February 4, 2022

Ive just had the same issue today, is there a fix for this?

Participant
February 4, 2022

seems a copied and pasted link works, just not when i click it from within XD share