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laurajanegreggs
Participant
Feb 3, 2022 12:04 PM UTC
Question

Unable to open published link from XD (2weeks)

XD - Share Mode:

494 Error:

I have to copy link and goto browser as separate action.

When I click the link in XD it launches my browser (chrome) and infinitely loops between adobe login pages. If the loop does stop reeling, I input my login details, and it loops me around in circles n that too.

I have uninstalled and reinstalled chrome, I have logged out of everything and back in again, I have cleared all my cashes. Nothing works. Its frustrating.

 

 

{Renamed By MOD}

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4 replies

Rishabh_Tiwari
Legend
Feb 3, 2022 2:07 PM UTC

Hi there,

 

We're so sorry to hear about the trouble. Will it be possible for you to share the link with us? If yes, you can either share the link here or through DM by clicking on my name. We'll also need the version of XD and OS, we'll try our best to assist you with this.

 

Regards

Rishabh

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Participant
Feb 4, 2022 5:08 PM UTC

Ive just had the same issue today, is there a fix for this?

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Participant
Feb 4, 2022 5:12 PM UTC

seems a copied and pasted link works, just not when i click it from within XD share

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