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Participant
January 24, 2022
Question

Unable to open share link in XD and getting error' something went wrong'.

  • January 24, 2022
  • 1 reply
  • 596 views

My customers can´t open  XD share links. Message "Something went wrong". Could you help please. It´s very urgent!

 

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1 reply

HARSHIKA_VERMA
Community Manager
Community Manager
January 24, 2022

Hi Mehmet Ünlü,

 

We are sorry for the trouble. We would request you to please share the link with us or over a private message or here. Please check on different browser and also try switching to a different internet connection and let us know if that helps.

 

We will try our best to help.

 

Thanks,

Harshika

Participant
January 28, 2022

Did you get my last message with the links a few days ago? I have not received a reply yet.

Thanks.

HARSHIKA_VERMA
Community Manager
Community Manager
January 28, 2022

Hi Mehmet Ünlü,

 

Thankyou for following up. I didnot receive your private message. Could you please share the link after clicking on my name and send a message?

 

Please also try the steps suggested in this article

 

I will try my best to help.

 

Thanks,

Harshika