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Mehmet Ünlü
Participant
Jan 24, 2022 3:06 PM UTC
Question

Unable to open share link in XD and getting error' something went wrong'.

My customers can´t open  XD share links. Message "Something went wrong". Could you help please. It´s very urgent!

 

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4 replies

Harshika Verma
Community Manager
Harshika VermaCommunity Manager
Community Manager
Jan 24, 2022 4:13 PM UTC

Hi Mehmet Ünlü,

 

We are sorry for the trouble. We would request you to please share the link with us or over a private message or here. Please check on different browser and also try switching to a different internet connection and let us know if that helps.

 

We will try our best to help.

 

Thanks,

Harshika

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Mehmet ÜnlüAuthor
Participant
Jan 28, 2022 10:28 AM UTC

Did you get my last message with the links a few days ago? I have not received a reply yet.

Thanks.

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Harshika Verma
Community Manager
Harshika VermaCommunity Manager
Community Manager
Jan 28, 2022 3:44 PM UTC

Hi Mehmet Ünlü,

 

Thankyou for following up. I didnot receive your private message. Could you please share the link after clicking on my name and send a message?

 

Please also try the steps suggested in this article. 

 

I will try my best to help.

 

Thanks,

Harshika

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