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Sykot
Sykot
Participant
October 12, 2020
Question

Unable to open Sketch File into XD on macOS.

  • October 12, 2020
  • 6 replies
  • 600 views

Hello,

I have XD ver. 33 installed on my MacOS Catalina ver. 10.15.7

Even few weeks ago, I could open/import Sketch file in XD.

Can anyone help, why I can't open Sketch file in XD anymore?

Thanks

 

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6 replies

Harshika Verma
Community Manager
Harshika VermaCommunity Manager
Community Manager
October 12, 2020

Hi there,

 

Sorry to hear you are unable to open Sketch file in XD. Would you mind telling us if it's happening with a specific file or all the files? Is it possible for you to share the Sketch file with us over a private message so that we can check at our end? You may upload the file to a shared location such as Creative Cloud or Dropbox and share the url with us over a private message.

 

We will try our best to help.

 

Note: Please add the url of the post over a PM for reference.

 

Thanks,

Harshika

Sykot
SykotAuthor
Participant
October 12, 2020

Hello,

I can't open any files 😞

Please note that, I have designed with Sketch ver. 50.2 (I moved to XD parmaently about 2 years ago)

Here's one file https://drive.google.com/file/d/1JlOOdE9xQzHuxFpvqg-iAgj6Z8LVDYsq/view?usp=sharing

Thanks for helping!

Harshika Verma
Community Manager
Harshika VermaCommunity Manager
Community Manager
October 18, 2020

Sorry for the delay in response and thanks for sharing the file. I am able to open this file at my end. Could you please try signing out of XD, Creative Cloud, restart the machine and then sign back in?

 

Let us know if that helps.

 

Thanks,

Harshika

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