After my version of Adobe XD was updated to 47.0.22: I am unable to open any of my projects, Cloud or locally stored. I cannot create any new projects. Attempting either of these results in a blank window with a URN for a title. XD will not quit without a Force Quit. I am on MacOS Catalina (10.15.7). I have logged out of Creative Cloud and logged back in, and restarted my machine. Nothing seems to change. Help! <Title renamed by moderator>

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Question

Unable to open XD 47 on macOS catalina

Forum|Forum|4 years ago
January 11, 2022
2 replies
374 views

After my version of Adobe XD was updated to 47.0.22:

I am unable to open any of my projects, Cloud or locally stored.
I cannot create any new projects.
Attempting either of these results in a blank window with a URN for a title.
XD will not quit without a Force Quit.

I am on MacOS Catalina (10.15.7). I have logged out of Creative Cloud and logged back in, and restarted my machine. Nothing seems to change.

Help!

This topic has been closed for replies.

HARSHIKA_VERMA

Community Manager

Hi GeoffElliott,

We are sorry to hear you're having trouble opening XD on Mac machine. Are you able to resolve the issue by using the Cleaner tool as suggested by our ACP?

Please feel free to update the discussion if you need further assistance.

We would be happy to help.

Thanks,

Harshika

G

gianvitulano

Community Expert

Hi GeoffElliott,

have you tried uninstalling Adobe XD via Creative Cloud Cleaner tool?

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