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mythsmitigated123
mythsmitigated123
Participant
June 8, 2021
Question

Unable to open XD cloud docs

  • June 8, 2021
  • 1 reply
  • 275 views

Hello,

I am not able to open my cloud XD file, it just says syncing!! 

 

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1 reply

Rishabh_Tiwari
Rishabh_Tiwari
Legend
June 8, 2021

Hi there,

 

Sorry to hear about the trouble. Please ensure that XD is updated to the latest version which is 41.0. For more information on how to do that, please try the steps shared here https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html and in case if XD is up to date, please reboot your computer and then try accessing the file and let us know if that helps or if you need any further assistance.

 

Regards

Rishabh

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