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Participating Frequently
November 23, 2022
Answered

Unable to open XD on macOS Ventura machine

  • November 23, 2022
  • 1 reply
  • 849 views

When I tried to open Adobe XD it says:

“Adobe XD” is damaged and can’t be opened. You should move it to the Trash.

This file was downloaded on an unknown date.

 

I recently installed the update version Mac Ventura 13.0.1 and it refuse to open.

 

<Title renamed by moderator>

 

This topic has been closed for replies.
Correct answer HARSHIKA_VERMA

Hi @Mari272651412lxm,

 

Thank you for reaching out, and sorry for the trouble. Would you mind doing a clean uninstall and reinstall of XD using this article and let us know if that helps?

 

We will try our best to help.

 

Thanks,

Harshika

1 reply

HARSHIKA_VERMA
Community Manager
HARSHIKA_VERMACommunity ManagerCorrect answer
Community Manager
November 23, 2022

Hi @Mari272651412lxm,

 

Thank you for reaching out, and sorry for the trouble. Would you mind doing a clean uninstall and reinstall of XD using this article and let us know if that helps?

 

We will try our best to help.

 

Thanks,

Harshika

HARSHIKA_VERMA
Community Manager
Community Manager
November 28, 2022

Hi @Mari272651412lxm,

 

Hope you're doing well!

 

We would like to follow up on your issue. Are you able to resolve the issue? Please feel free to update the discussion if you need further assistance from us.

 

We would be happy to help.

 

Thanks,

Harshika

Participating Frequently
November 29, 2022

Hello Harshika, thanks you so much for yoour response.

Yes, now Adobe XD is working 🙂

Thanks