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cdotso45828710
Participant
May 20, 2022
Question

Unable to open XD on windows 11 after updating from 50 to 51

  • May 20, 2022
  • 1 reply
  • 1211 views

The following error is displayed when trying to start Adobe XD on Windows 11

Happened when updating from version 50 to 51

 

I did a complete uninstall, and cleanup with Adobe Creative Cloud Cleaner Tool, restart but this error shows up again

 

 

 

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1 reply

Ares Hovhannesyan
Community Expert
Community Expert
May 20, 2022

Not sure but this can be win option. What happened when you click on advance option?

cdotso45828710
Participant
May 20, 2022

Opens the Installed apps and the options for Adobe XD. Neither option helps in this case. I can Terminate, Repair or Reset the app. 

A strange situation indeed. Nothing on the computer has been changed except the application update. There were no problems before.

Ares Hovhannesyan
Community Expert
Community Expert
May 21, 2022

Did you try to reset or repair - as indicated in 2.jpg? Also can you check if you have xd process runing in task manager when "xd not runing"?