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Participant
May 23, 2020
Answered

Unable to open XD Project. Won't appear anywhere except except in my XD last files' list

  • May 23, 2020
  • 1 reply
  • 714 views

Hi everyone,

 

To begin with thanks in advance to anyone who will have the patience to read my issue and try to investigate this further. 

 

I created two files with Adobe XD recently which I saved in my Documents. However, these files are nowhere to be found, except in this list of last documents as highlighted in the screenshot hereattached. Literally nothing happens when I click on any of these though.

 

I'm very much afraid this could be a bug and that these files may have been permanently deleted, as I never (consciously) removed them and even less went into the trash to permanently remove them.

Any lead ?

 

Thank you and have a great day,

 

Mathis

 

 

{Renamed By MOD}

This topic has been closed for replies.
Correct answer Mathis12

Hi Rishabh,

 

Thank you a lot for your reply. I actually solved it, it was just saved in the cloud under another account. Sorry for bothering and have a good day 🙂 

1 reply

Rishabh_Tiwari
Legend
May 25, 2020

Hi Mathis,

 

Thanks for reaching out. Could you please confirm, were the files saved locally in your documents folder, or were they saved as cloud documents? If it was a cloud a document, could you please check if you are able to see the files here: https://assets.adobe.com/files

 

Regards

Rishabh

Mathis12AuthorCorrect answer
Participant
May 26, 2020

Hi Rishabh,

 

Thank you a lot for your reply. I actually solved it, it was just saved in the cloud under another account. Sorry for bothering and have a good day 🙂 

Harshika Verma
Community Manager
Community Manager
May 27, 2020

Glad to hear you are able to resolve the issue. Please feel free to reach out to us in the future for any query related to XD. We would be happy to help. 

 

Thanks,

Harshika