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S
suseo
Participant
November 22, 2019
Question

Unable to preview the design on mobile in XD.

  • November 22, 2019
  • 1 reply
  • 196 views
 
I'm using xd on both desktop and mobile,
but I can't preview on mobile. It's not a cable problem
because iTunes works fine with cable connections.
It works fine when connected to mobile using xd on another computer.
It's a programmatic problem, but it can't be solved.
 
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1 reply

Harshika Verma
Community Manager
Harshika VermaCommunity Manager
Community Manager
November 22, 2019

Hi Suseo,

 

Thank you for reaching out and sharing the information. If you are able to preview the design from the other computer connected to the mobile. It seems to be the system specific issue. Could you please check out this article for system requirements in XD: https://helpx.adobe.com/in/xd/system-requirements.html?

 

We would also request you to please check if you have the latest version of XD installed on the machine.

 

Let us know if that helps.

 

Thanks,

Harshika

 

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