Unable to preview XD share links asking for password when option not clicked

I have created share links of my prototypes. I used the Design review option. I DID NOT click "required password". I have sent them to the client and they are being asked for a password.

What's up?

[Moved from Community Help (which is about the forums) to a better forum... Mod]
[To find a forum for your program please start at https://community.adobe.com/]

{Renamed By MOD}