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Participant
May 21, 2021 10:46 AM UTC
Question

Unable to publish library, getting error "You don't have access to the existing library"

I have created a document and tried to publish it as a library but I'm getting this error.

 

Obviously I don't want to "create new" and for all my work to be destroyed.

 

Why is this error happening when I try to publish the file as a library?

 

 

{Renamed BY MOD}

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1 reply

Rishabh_Tiwari
Legend
May 22, 2021 5:48 PM UTC

Hi there,

 

Sorry to hear about the trouble. Please ensure that you are signed in with the correct Adobe ID using which the document was created. If that's not the case, we'll need to check this on a live session, so please contact us using this link: https://helpx.adobe.com/contact.html

 

Regards

Rishabh

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