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5E71
Participant
Dec 18, 2020 11:22 AM UTC
Question

Unable to publish links

I am unable to publish the links in XD after updating the software. My office subscription to creative cloud is active but I am getting the attached error. Please help

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    1 reply

    Rishabh_Tiwari
    Rishabh_Tiwari
    Legend
    Dec 18, 2020 7:50 PM UTC

    Hi there,

     

    Sorry to hear about the trouble. Please ensure that you are signed in with the correct Adobe ID under which you have the subscription. If you are already signed in, please share your Adobe ID and system logs(https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html) through DM and we'll try our best to help you with it.

     

    Note: While sending the DM, please add this discussion link in the subject.

     

    Regards

    Rishabh

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