Unable to publish XD prototypes using Share Create Link

Question

Hello Adobe XD community.

This is a recent, now re-occuring problem; I'm unable to publish prototype designs using any of the 'View settings' options. Upload progress gets to around 60–90% and the following error message is shown:
"You're disconnected. Check your internet connection and try again."

The file I'm currently working on is around 1.5Mb in file size, about 10 artboards, with no placed artwork.

I've tried the various suggested workarounds and solutions; have un– and re-installed XD and Creative Cloud. Internet connectivity and upload speeds are not an issue. I have colleagues who have been able to upload the same document without problem.

Hope someone at Adobe / in the community can help. Thanks in advance.

[Latest Adobe XD / MacBook Pro 2019 / macOS Catalina 10.15.7]

justinr47309442 · Accepted Answer

Issue has been fixed. My macOS was upgraded and then all Adobe CC apps were un- and reinstalled (inc. latest XD). Hope this helps.

poojaa36595379 · Answer

I am having an exact same problem. Every time I try to update the link, upload progress goes to around 70-90% and then it shows me this error-

'You're disconnected. Check your internet connection and try again.'

Unable to publish XD prototypes using Share > Create Link

1 reply

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded