Unable to save file locally in Adobe XD - Lost Work

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Hi,

I've been trying to save a file locally and I keep getting a pop up saying my file cannot be saved.

This only happens when trying to save locally and has only become a problem reccently. I assume this could be a bug with a reccent update?

I've lost work because it hasn't saved properly.

Please find image attached.

{Renamed By MOD}

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Rishabh_Tiwari

Legend

Hi there,

Sorry to hear about the trouble. Could you please share a few more details like:

The version of XD and OS.
Is this happening with a specific file or multiple files?
Is this happening while saving the file on a local hard drive or locally synched network folders like Google drive?

Regards

Rishabh

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D

default9a4vyrdrcsjiAuthor

Participant

Hi Rishabh,

Thanks for getting back to me.

1. Latest version of XD 36.2.32.5 and mac0S Big Sur Version 11.1

2. Is has happened with multiple XD documents.

3. I am saving to locally synched Google Drive.

Regards

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Harshika Verma

Community Manager

Hi there,

Sorry for the delay in response and thanks for sharing the asked information. Would you mind updating XD to the current version 37.0 and let us know if you are still experiencing the issue? I would also suggest trying renaming one file after creating a backup of its original and see if that helps.

We'll try our best to help.

Thanks,

Harshika

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