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Participant
January 13, 2022
Question

unable to scroll adobe XD prototype embedded in adobe portfolio on mobile.

  • January 13, 2022
  • 2 replies
  • 1056 views

Hello,

 

I am attempting to embed multiple XD prototypes into my portfolio website. They look great and operate well on my laptop, but when I try to view my website on my phone, I'm unable to scroll past the embeded sections. If I tap and swipe in the margins between the embeded sections or if I swipe from the bottom of the sceen I am able to scroll, but that is not ideal for others viewing my website. It's as if the embeded sections are immovable objects when I try to drag them.

 

here's an example of one of the XD files I am trying to embed, the others are all very similar.

https://xd.adobe.com/view/69ee6093-4f21-4a54-bf65-a96c3bd3e9c0-3cbd/

 

I also have a video of this bug from my phone if that is helpful.

 

thank you for your thoughts and responses.

 

{Renamed By MOD}

    This topic has been closed for replies.

    2 replies

    Nancy OShea
    Community Expert
    Community Expert
    January 17, 2022

    Embedded content is inserted into an <iframe>, sort of a page within a page.  To escape from the <iframe>, tap or click somewhere outside the <iframe> boundaries.  That's just normal and expected browser behavior with inline frame elements.

    https://developer.mozilla.org/en-US/docs/Web/HTML/Element/iframe  

     

     

    Nancy O'Shea— Product User & Community Expert
    hiersmAuthor
    Participant
    January 21, 2022

    Ah, that is kinda what I feared. Is there any way to work around this? I don't think most people viewing my website would know they had to scroll outside of the iframe, and it messes with the flow of the website pretty substantially if you cannot scroll easily.

    Either way, thank you for the clarification that this is working as intended!

    Nancy OShea
    Community Expert
    Community Expert
    January 21, 2022

    Don't embed.  Use an external link to the XD project.

     

     

    Nancy O'Shea— Product User & Community Expert
    Rishabh_Tiwari
    Community Manager
    Community Manager
    January 14, 2022

    Hi there,

     

    Thanks for reaching out. If the actual prototypes are working on web browser and on the mobile device then this looks more of a portfolio related issue, so I'd recommend checking with the Portfolio Support direclty.

     

    Regards

    Rishabh