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creativedigitalnz
Known Participant
Jan 26, 2018 10:40 PM UTC
Answered

Unable to scroll prototype (without using mouse wheel)

Currently trying to share a prototype with client. It appears they are using a mouse without a scroll wheel so cannot scroll past the set viewport height?

I have tested and there are no scroll bars available. I cannot even click and drag like I can in the preview feature (within XD).

So to reiterate, it works using my mouse with a scroll wheel. It does not work without.

Help!

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Corrinna Rainwater
Corrinna RainwaterCorrect answer
Participating Frequently
Jan 26, 2018 11:24 PM UTC

Hi,

unfortunately a mouse wheel is required to scroll artboards within their viewports. If you are on Windows you can click on the artboard and use the up and down arrow of the keyboard. This does not seem to work on mac.

HTH, Corrinna

25 replies

Corrinna Rainwater
Corrinna RainwaterCorrect answer
Participating Frequently
Jan 26, 2018 11:24 PM UTC

Hi,

unfortunately a mouse wheel is required to scroll artboards within their viewports. If you are on Windows you can click on the artboard and use the up and down arrow of the keyboard. This does not seem to work on mac.

HTH, Corrinna

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Participant
Apr 17, 2019 8:40 AM UTC

Every client might not be using mouse with a wheel. Is there any fixed coming up in future ?

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