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creativedigitalnz
creativedigitalnz
Known Participant
January 26, 2018
Answered

Unable to scroll prototype (without using mouse wheel)

  • January 26, 2018
  • 11 replies
  • 10165 views

Currently trying to share a prototype with client. It appears they are using a mouse without a scroll wheel so cannot scroll past the set viewport height?

I have tested and there are no scroll bars available. I cannot even click and drag like I can in the preview feature (within XD).

So to reiterate, it works using my mouse with a scroll wheel. It does not work without.

Help!

    This topic has been closed for replies.
    Correct answer Corrinna Rainwater

    Hi,

    unfortunately a mouse wheel is required to scroll artboards within their viewports. If you are on Windows you can click on the artboard and use the up and down arrow of the keyboard. This does not seem to work on mac.

    HTH, Corrinna

    11 replies

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    Corrinna Rainwater
    Community Manager
    Corrinna RainwaterCommunity ManagerCorrect answer
    Community Manager
    January 26, 2018

    Hi,

    unfortunately a mouse wheel is required to scroll artboards within their viewports. If you are on Windows you can click on the artboard and use the up and down arrow of the keyboard. This does not seem to work on mac.

    HTH, Corrinna

    S
    shilpinn
    Participant
    April 17, 2019

    Every client might not be using mouse with a wheel. Is there any fixed coming up in future ?

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