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A
Ashay
Participant
May 28, 2021
Answered

Unable to see anything inside Discover Plugin window in XD 40.1 version.

  • May 28, 2021
  • 1 reply
  • 959 views

Hello,

 

Discover Plugin tab is not showing anything inside. 

 

Thank you!

 

<Title was renamed by moderator>

 

This topic has been closed for replies.
Correct answer Harshika Verma

Hi Ashay,

 

We are sorry to hear you are unable to see anything inside the plugin window. We would request you to please try few steps that may help-

 

  • Sign out of XD and Creative Cloud Desktop
  • Kill all Adobe related processes from Task manager/ Activity monitor
  • Restart the machine.
  • Sign-in back to Creative Cloud and XD app.

 

Let us know if that helps. We'll try our best to help. 

 

Thanks,

Harshika

 

1 reply

Harshika Verma
Community Manager
Harshika VermaCommunity ManagerCorrect answer
Community Manager
May 28, 2021

Hi Ashay,

 

We are sorry to hear you are unable to see anything inside the plugin window. We would request you to please try few steps that may help-

 

  • Sign out of XD and Creative Cloud Desktop
  • Kill all Adobe related processes from Task manager/ Activity monitor
  • Restart the machine.
  • Sign-in back to Creative Cloud and XD app.

 

Let us know if that helps. We'll try our best to help. 

 

Thanks,

Harshika

 

    A
    AshayAuthor
    Participant
    May 29, 2021

    Hey Harshika,

     

    Thanks for the quick update. It worked fine today. 

     

    Thank you!

      Harshika Verma
      Community Manager
      Harshika VermaCommunity Manager
      Community Manager
      June 1, 2021

      Awesome. Please feel free to reach out to us in the future for any query related to XD. We'd be happy to help.

       

      Thanks,

      Harshika

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