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David30577885ngu3
Participant
June 18, 2023
Question

Unable to see the files after deleting the Adobe account

  • June 18, 2023
  • 2 replies
  • 232 views

1. I deleted my adobe account.

2. Re-signed up only to get my files out of XD.

3. Files do not show?

 

Any help would be greatly appreciated.

 


David

 

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This topic has been closed for replies.

2 replies

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David30577885ngu3Author
Participant
August 18, 2023

I still needt these files.

HARSHIKA_VERMA
Community Manager
HARSHIKA_VERMACommunity Manager
Community Manager
June 22, 2023

Hi @David30577885ngu3,

 

Thank you for contacting us, and I apologize for the frustration of not being able to view your files. If you are looking for your cloud documents, you can access them by visiting here: Files | Adobe Creative Cloud.

 

Kindly verify if this solution resolves the issue, and please inform us of any further assistance required.

 

Thank you once again for your patience.

 

Thanks,

Harshika

D
David30577885ngu3Author
Participant
August 18, 2023

Nope, that did not work.

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