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Participant
Jul 20, 2022 11:00 AM UTC
Answered

Unable to see the recent changes made to the XD file

Hi, I'm currently working on a prototype. Everything was previously fine, but now when I go to Desktop Preview (Play) or Share, it would appear that it is pointing to an old version somewhere because none of my recent updates are visible.

 

Any ideas what's gone wrong and how I force it to show the current version of everything?

 

Thanks in advance!

 

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Harshika Verma
Harshika VermaCorrect answer
Community Manager
Jul 20, 2022 9:15 PM UTC

Hi @23541784tc4d,

 

Thank you for reaching out. In addition to what our expert has asked, could you please check the file version history as shown in the screenshot below and see if the changes were saved or not?

Please also ensure that you're logged in with the same Adobe ID from which you've made the changes in the document.

 

Let us know if that helps. We will try our best to help.

 

Thanks,

Harshika

 

3 replies

Harshika Verma
Community Manager
Harshika VermaCommunity ManagerCorrect answer
Community Manager
Jul 20, 2022 9:15 PM UTC

Hi @23541784tc4d,

 

Thank you for reaching out. In addition to what our expert has asked, could you please check the file version history as shown in the screenshot below and see if the changes were saved or not?

Please also ensure that you're logged in with the same Adobe ID from which you've made the changes in the document.

 

Let us know if that helps. We will try our best to help.

 

Thanks,

Harshika

 

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Participant
Jul 20, 2022 11:31 AM UTC

*Artboards. Auto-correct fail.

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Community Expert
Jul 20, 2022 11:30 AM UTC

Hi,

could you attach a screenshot or short video? Thanks

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Giancarlo Vitulano