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markot46280739
Participant
Sep 4, 2020 12:04 PM UTC
Answered

Unable to see the shadow in prototype view in XD.

I have a component (white or colored rectangle) with a dropshadow. When i create a prototype the display of the rectangle is incorrect. Without the shadow everything is fine. any ideas?

 

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Harshika Verma
Harshika VermaCorrect answer
Community Manager
Sep 4, 2020 3:40 PM UTC

Hi Markot, 

 

Thank you for reaching out and using Adobe XD. I am unable to reproduce the same at my end on windows machine. I would like to know if this is local file or a cloud file. What is the OS and XD version of your machine? Have you put the dropshadow to the object first and then make the object a component or viceversa? 

 

We will try our best to help.

 

Thanks,

Harshika

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5 replies

Harshika Verma
Community Manager
Harshika VermaCommunity ManagerCorrect answer
Community Manager
Sep 4, 2020 3:40 PM UTC

Hi Markot, 

 

Thank you for reaching out and using Adobe XD. I am unable to reproduce the same at my end on windows machine. I would like to know if this is local file or a cloud file. What is the OS and XD version of your machine? Have you put the dropshadow to the object first and then make the object a component or viceversa? 

 

We will try our best to help.

 

Thanks,

Harshika

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markot46280739Author
Participant
Sep 7, 2020 6:35 AM UTC

Hi Harshika!

  • XD Version 32.2.22
  • Windows 10 Pro, Windows Feature Experience Pack 120.2212.31.0
  • Chrome: Version 85.0.4183.83 (Offizieller Build) (64-Bit)
  • file on local machine
  • Component: i tried several orders with the dropshadow and
    also play with the appearence-options "normal", "pass through", ...

 

i notice that the bad effect on the rectangle depends on the objects that are placed on the components.

for example there is only one button on the component: everything looks fine

with two buttons the wrong effect appears

strange...

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Harshika Verma
Community Manager
Harshika VermaCommunity Manager
Community Manager
Sep 26, 2020 1:25 PM UTC

Hi there,

 

Sorry for the delay in response. Would you mind telling me if it's happening with this specific file or all the files? Are you still experiencing the issue in XD 33.1 version? 

 

I will try my best to help.

 

Thanks,

Harshika

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