Unable to select color from color swatch on 10 Bit Display- It displays as white in XD (40 version)

Forum|Forum|4 years ago
May 15, 2021
2 replies
3651 views

I have recently set my supported graphics card and my screens to 10 bit colour output for best colour performance in Photoshop. Due to this change XD shows errors in the colour selector – selecting colours is no longer properly possible: There is a white gradient in the colour selection field + selected colours are not the ones effectively shown in the viewport. I want to stick to 10 bit – is there a way to force XD to only use 8-bit colour for the display?

Product performance

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polyxoAuthor

Inspiring

I have waited for a couple of weeks before I post – but it appears that this bug finally got fixed. Or it disappeared due to some architectural change. For the first time since almost a year, the colour picker looks and works as expected again.

I couldn't find the problem listed in know issues, neither a fixed issues section hidden in New Features. It's unfortunate that Adobe doesn't post proper changelogs for each version – but at least the problem is gone (on my machine). FYI @HARSHIKA_VERMA

HARSHIKA_VERMA

Community Manager

Hi there,

Sorry for the delay in response. Could you please try switching your monitor display settings to sRGB and see if that helps? Please share the version of XD you're using.

We will try our best to help.

Thanks,

Harshika

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polyxoAuthor

Inspiring

Thanks for your response, Harshika! The XD version is the very latest on Win 10. 40.0.22.12 CC Sync 4.11.0.12

For testing, I have set the profile of one monitor to sRGB (used Adobe RGB before). Oddly, no change, even after rebooting the machine. The system default (in the Advanced Tab) was already set to sRGB, see fourth screenshot. I only set the primary screen to sRGB for the test, the third screen is a Wacom Cintiq Pen Display.