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Inspiring
Jul 8, 2020 8:09 PM UTC
Question

Unable to select transition to tap event

This post was removed and the explenation was duplicate but you guys need to read the posts better cause it was far from a duplicate to the link presented.

 

Let's take this again. I'm unable to change the transition type on components with a hover state and a tap state as the transition type is grayed out and set default to the silly Dissolve, there's no way to select anything else on the tap event. If I remove the hover event I'm able to select a different transition to the tap event. So it's obviously a bug cause it says on the Adobe help site that having both a hover and a tap event on the same component is not an issue in terms of selection transition type.

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7 replies

Nidhi  shree
Adobe Employee
Adobe Employee
Jul 23, 2020 5:41 AM UTC

Hi Perrybrus,

Please share a dummy file with similar behaviour as it will help us to investigate on the issue and escalate it further.

It would be great if you can record a video of the issue you are facing.

Thanks

Nidhi Shree

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perrybrusAuthor
Inspiring
Jul 23, 2020 7:03 AM UTC

It's an application error, so I guess you need to study the application code in order to straighten out XD. There's no answers to be found in any local file that I may produce. Please read my post and error description.

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Harshika Verma
Community Manager
Community Manager
Jul 20, 2020 3:51 PM UTC

Hi Perry Brus,

 

We haven't seen any updates on this issue for long. Would you mind telling us if your issue was resolved? Please feel free to reach out to us if you need assistance on the issue.

 

We are here to help.

 

Thanks,

Harshika

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perrybrusAuthor
Inspiring
Jul 20, 2020 5:31 PM UTC

Issue not resolved. Same problem on all CC installments.

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Harshika Verma
Community Manager
Community Manager
Jul 21, 2020 7:22 PM UTC

Ah! Sad to hear that. Do you get a chance to share the information asked by Nidh so that she can investigate on the issue and escalate it further?

 

Thanks,

Harshika

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Nidhi  shree
Adobe Employee
Adobe Employee
Jul 9, 2020 9:03 AM UTC

Hi Perrybrus,

Thanks for reporting this issue.

We tried to reproduce this issue but unable to reproduce it.

It will be great if  you can send me the temp file for which you are getting below issue :

https://community.adobe.com/t5/adobe-xd/unable-to-select-transition-to-tap-event/td-p/11273638?page=1

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