Skip to main content
Participant
July 14, 2021
Question

Unable to share, 404 error

Hello, I have been unable to share Adobe XD project for over 1 hr now. I get the same error about "unable to share" and when I click the help link it lands on a page claiming its a 404 error.

 

Please help as soon as possible. I need to collaborate with colleagues via the cloud to meet deadlines.

    This topic is closed to new replies. Start a new post to keep the conversation going.

    3 replies

    marliton
    Community Expert
    Community Expert
    July 14, 2021

    Hi. Please log out from the Creative Cloud desktop application and then, login again.

     

    Translate
    Marlon Ceballos
    KGohillAuthor
    Participant
    July 14, 2021

    i just tried that. still same error

    Translate
    KGohillAuthor
    Participant
    July 14, 2021

    I already went into task manager and closed all the Adobe related processes. Then I uninstalled Adobe XD and reinstalled it. I still see the error.

     

    I created a totally new cloud XD doc with just one artboard and one text box. and still I am not able to share with colleagues.

     

    Please respond with a solution.

     

    Thanks.

    Translate