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Participant
July 14, 2021
Question

Unable to share, 404 error

  • July 14, 2021
  • 2 replies
  • 568 views

Hello, I have been unable to share Adobe XD project for over 1 hr now. I get the same error about "unable to share" and when I click the help link it lands on a page claiming its a 404 error.

 

Please help as soon as possible. I need to collaborate with colleagues via the cloud to meet deadlines.

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    2 replies

    marliton
    Community Expert
    Community Expert
    July 14, 2021

    Hi. Please log out from the Creative Cloud desktop application and then, login again.

     

    Marlon Ceballos
    KGohillAuthor
    Participant
    July 14, 2021

    i just tried that. still same error

    KGohillAuthor
    Participant
    July 14, 2021

    I already went into task manager and closed all the Adobe related processes. Then I uninstalled Adobe XD and reinstalled it. I still see the error.

     

    I created a totally new cloud XD doc with just one artboard and one text box. and still I am not able to share with colleagues.

     

    Please respond with a solution.

     

    Thanks.