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rayek.elfin
Legend
April 18, 2020
Answered

Unable to share any links, are the Adobe XD servers down? No shared link works.

  • April 18, 2020
  • 4 replies
  • 2087 views

Can anyone confirm whether the AdobeXD server is down or not? Two links sent to me by two clients fail to open with a

 

xd.adobe.com’s server IP address could not be found.

 

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This topic has been closed for replies.
Correct answer elainecc

Hi there! Apologies for the inconvenience - there was indeed a service outage over the weekend, which is now resolved. We're digging into understand what happened so that we can prevent this in the future. Thank you for your patience!

 

Elaine Chao

Sr. Product Manager, Adobe XD

4 replies

elainecc
elaineccCorrect answer
Participating Frequently
April 20, 2020

Hi there! Apologies for the inconvenience - there was indeed a service outage over the weekend, which is now resolved. We're digging into understand what happened so that we can prevent this in the future. Thank you for your patience!

 

Elaine Chao

Sr. Product Manager, Adobe XD

Participant
April 19, 2020

XD server is down a lot since 5 PM. I am marking students' prototypes and haven't been able to do much.  

Participant
April 19, 2020

Not working for me either. It's an intermittent and all too regular occuring issue!!

Rishabh_Tiwari
Legend
April 21, 2020

Hi there,

 

Sorry to hear about the trouble. As mentioned by Elaine, yes there was indeed an outage which is resolved now, let us know if it is working or if you need any further assistance. We're here to help.

 

Regards

Rishabh

Participant
April 18, 2020

It's down for me as well.

rayek.elfin
Legend
April 18, 2020

It is working again. Seems to be a problem with resolving the DNS. I used a VPN to open the links from a different location, and then it worked without a problem.

 

Now it works again without using my VPN. Must be a DNS issue somewhere.