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sudip kumer
Participant
February 9, 2023
Question

Unable to sign into XD stuck on verify code window

  • February 9, 2023
  • 1 reply
  • 251 views

can't sign in

 

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1 reply

HARSHIKA_VERMA
Community Manager
HARSHIKA_VERMACommunity Manager
Community Manager
February 9, 2023

Hi @sudip kumer,

 

Thank you for reaching out. I realize this is frustrating for you. We will try our best to assist you here. I checked your account, and it shows that you do not have Creative Cloud or any Adobe app subscription. Would you mind telling us if you've downloaded XD from the Creative Cloud Desktop app or directly?

 

We are here to help you.

 

Thanks,

Harshika

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