unable to start xd on my windows 10

i have paid for free trial for xd but iam unable to start up the setup exe on my laptop

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Community Manager

Hi there,

Sorry to hear about the trouble. Is it getting stuck on the loading white screen? If yes, please try the suggestions shared here https://community.adobe.com/t5/adobe-xd-discussions/troubleshooting-adobe-xd-crashes-white-screen-on-launch-on-windows-10/m-p/10602095#M16102 and let us know if this helps or if you need any further assistance.

Regards

Rishabh

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