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Participant
December 10, 2019
Question

Unable to sync XD file with Creative Cloud.

  • December 10, 2019
  • 1 reply
  • 336 views

hi, can you please help? i've tried to sync an .xd file to CC but it keeps on failing. here's how the erro message looks like: 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

i've tried to sync several times to no avail and there's no hint about what went wrong. Please help!

 

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1 reply

HARSHIKA_VERMA
Community Manager
Community Manager
December 10, 2019

Hi Widianto,

 

We are sorry to hear you are having trouble using Adobe XD. We would request you to please try the solution mentioned in this article: https://helpx.adobe.com/in/xd/kb/issue-saving-xd-file-creative-cloud.html and let us know if that helps.

 

We will try our best to help.

 

Thanks,

Harshika