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defaultcw2qtogir0b0
Participant
October 21, 2021
Question

Unable to type/save files

  • October 21, 2021
  • 2 replies
  • 246 views

Updated XD and now i can't type anything, leave alone saving a file. Tried Alt + Tab, no success. Any help will be useful.

    This topic has been closed for replies.

    2 replies

    HARSHIKA_VERMA
    Community Manager
    HARSHIKA_VERMACommunity Manager
    Community Manager
    October 25, 2021

    Hi defaultcw2qtogir0b0,

     

    Thank you for reaching out. We would like to follow up on your issue. Are you able to fix the issue by following the suggestion shared by our expert Italosan?

     

    Please feel free to update the discussion if you need further assistance.

     

    We would be happy to help.

     

    Thanks,

    Harshika

    italosan
    Community Expert
    italosanCommunity Expert
    Community Expert
    October 22, 2021

    Hi, have you tried to do a fresh install of Adobe XD? I recommend that you use the Creative Cloud Cleaner tool to uninstall Adobe XD and remove any corrupt files. Once finished, install Adobe XD again and see if the problem occurs again.

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