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Participant
Oct 21, 2021 10:32 PM UTC
Question

Unable to type/save files

Updated XD and now i can't type anything, leave alone saving a file. Tried Alt + Tab, no success. Any help will be useful.

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    2 replies

    Harshika Verma
    Community Manager
    Community Manager
    Oct 25, 2021 5:36 PM UTC

    Hi defaultcw2qtogir0b0,

     

    Thank you for reaching out. We would like to follow up on your issue. Are you able to fix the issue by following the suggestion shared by our expert Italosan?

     

    Please feel free to update the discussion if you need further assistance.

     

    We would be happy to help.

     

    Thanks,

    Harshika

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    italosan
    Community Expert
    Community Expert
    Oct 22, 2021 10:50 AM UTC

    Hi, have you tried to do a fresh install of Adobe XD? I recommend that you use the Creative Cloud Cleaner tool to uninstall Adobe XD and remove any corrupt files. Once finished, install Adobe XD again and see if the problem occurs again.

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